RIM’s Wireless Enterprise Symposium for BlackBerry Users is coming up and Zenprise is offering you a way to get there. The show is April 27th to 29th in Orlando, Florida.

Zenprise have a great contest running where you can win a free pass to WES 2010 ($1,799 value). All you have to do is become a fan of their Facebook page , and write a funny end user smartphone support story on their wall

I’ve been chatting about the BES Express announcement with Ahmed Datoo of Zenrprise lately and I thought I would highlight some discussion points that haven’t been brought up yet . The BES Express announcement from RIM is very much a recognition from RIM that consumer smartphones are entering the enterprise market. The background to this announcement is centered on a shift in the enterprise world of corporate liable devices to employee liable devices

[ youtube video link for mobile viewing ] Zenprise has just announced a service enhancement to their MobileManager offerings for IT departments. The new enhancement which is called User Health check allows an IT Admin to run a full scan to diagnose and resolve the most common user support issues. A 100 point health checklist includes such items as checking for hardware and software issues with the device, user configuration errors, carrier related problems, backend server issues, or device encryption problems

[ YouTube link ] Zenprise have announced an enhancement to their MobileManager platform: the User Health Check system. With a 100 point troubleshooting checklist, IT departments can more easily deal with support issues, which will surely jump after the holiday smartphone buying blitz. The Zenprise User Health Check runs through a 100 point checklist to diagnose and resolve, in real time, the most common user support issues.

The latest product from Zenprise, MobileManager 5.0, features a wide array of features to help an organization get the visibility they need and save costs by having a complete picture of their mobile infrastructure. MobileManager 5.0 integrates support monitoring, expense management, security, and device management across multiple smartphone platforms including BlackBerry, iPhone, Windows Mobile and Palm. A typical case scenario involves a large organization with a few thousand devices on the network.

By Ahmed Datoo, VP marketing, Zenprise Zenprise is partnering with BlackBerry Cool to address how to resolve some of the most common BlackBerry activation problems.